Please read these Terms and Conditions before applying to become an affiliate. In these Terms and Conditions, we set out our and your legal rights and obligations in relation to our affiliate programme. You will be asked to agree to these Terms and Conditions before becoming an affiliate.
1.1 In these Terms and Conditions, except to the extent expressly provided otherwise:
"Affiliate" means the person or entity identified as such in the Registration Form;
"Affiliate Coupon Code" means a coupon displayed on the Affiliate Website in a form specified by the Merchant that enables the Merchant to track visitors from the Affiliate Website to the Merchant Website using the affiliate tracking system operated by the Merchant;
"Affiliate Link" means a hyperlink from the Affiliate Website to the Merchant Website in a form specified by the Merchant, that enables the Merchant to track visitors from the Affiliate Website to the Merchant Website using the affiliate tracking system operated by the Merchant;
"Affiliate Programme" means the affiliate programme detailed in these Terms and Conditions and on the Merchant Website;
"Affiliate Related Persons" means:
(a) the family members of the Affiliate;
(b) the employees, directors, officers, agents and subcontractors of the Affiliate; and
(c) any legal person controlled by, or under common control with, the Affiliate, together with the employees, directors, officers, agents and subcontractors of any such person;
"Affiliate Website" means the website or websites or social media channels or email campaign database and similar owned and operated by the Affiliate that is / are identified by the Affiliate on the Registration Form or subsequently approved by the Merchant to carry Affiliate Links;
"Business Day" means any weekday other than a bank or public holiday in England;
"Business Hours" means the hours of 09:00 to 17:30 (UK Time) on a Business Day;
"Clinic" means an Affiliate which the Merchant deems, in its sole discretion, is a relevant beauty retailer, clinic or salon;
"Commission" means, with respect to each Trigger Event, the relevant amount or percentage specified on the Merchant Website;
"Commission Registration Date" means the date on which a Trigger Event took place;
"Commission Availability Date" means the date on which commission becomes eligible for payment to the Affiliate following a Trigger Event;
"Commission Holding Period" means the number of days between (and including) the Commission Availability Date and the Commission Registration Date;
"Contract" means a contract made under these Terms and Conditions between the Merchant and the Affiliate;
"Effective Date" means, following the Affiliate completing and submitting the Registration Form, and any subsequent approval of such a request by the Merchant, the date upon which the Merchant sends to the Affiliate an email confirming acceptance into the Affiliate Programme denoting that the Contract has come into force;
"Eligible Affiliate Coupon Code" means an Affiliate Coupon Code that has not been used more times than specified on the affiliate control panel for the relevant campaign (or if not specified, then an unlimited number of times until the end of the campaign). The Merchant may end a campaign at any time;
"Force Majeure Event" means an event, or a series of related events, that is outside the reasonable control of the party affected (including failures of the internet or any public telecommunications network, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, industrial disputes affecting any third party, changes to the law, disasters, pandemics, explosions, fires, floods, riots, terrorist attacks and wars);
"Merchant" means Pangaea Laboratories Ltd., a company incorporated in England and Wales registration number 03783618 having its registered office at 35 Ballards Lane Finchley, London, N3 1XW;
"Merchant Confidential Information" means:
(a) any information disclosed by, or on behalf of, the Merchant to the Affiliate at any time before the termination of the Contract (whether disclosed in writing, orally or otherwise) that at the time of disclosure was marked or described as "confidential" or should have been understood by the Affiliate (acting reasonably) to be confidential; and
(b) the terms of the Contract, which for the avoidance of doubt shall include the Commission;
"Merchant Website" means the website accessible via www.medik8.com (including all extensions and sub-domains owned by us), plus any other website notified by the Merchant to the Affiliate during the Term;
"Minimum Term" means, in respect of the Contract, any period explicitly agreed in writing between the Merchant and the Affiliate as part of the Contract negotiations. Any Minimum Term begins from the Effective Date;
"Prohibited Content" means materials that constitute, or that the Merchant reasonably determines constitute:
(a) material that breaches any applicable laws, regulations or legally-binding codes;
(b) material that infringes any third party intellectual property rights or other third party legal rights;
(c) indecent, obscene, pornographic or lewd material;
(d) material that is offensive or abusive, or is likely to cause annoyance, inconvenience or anxiety to another internet user; and/or
(e) computer viruses, spyware, trojan horses or other malicious or harmful routines, programs or software;
"Registration Form" means the form published by the Merchant on the Merchant Website enabling users to apply to become affiliates of the Merchant;
"Term" means the term of the Contract, commencing in accordance with clause 2.1 and ending in accordance with clause 2.2;
"Terms and Conditions" means these terms and conditions including any schedules, and any amendments to these Terms and Conditions from time to time;
"Tracking Gap" means the number of days specified on the affiliate control panel for the relevant campaign (or if not specified, then until the session expires or at end of the campaign whichever sooner) following the first use by a visitor of an Affiliate Link. The Merchant may end a campaign at any time; and
"Trigger Event" means the event or events described as such in Schedule 1, providing that such event is attributed to the Affiliate (and either not to any other affiliate of the Merchant, or not attributed at all to any affiliate due to error of the affiliate system / software) by the affiliate tracking system of the Merchant.
2.1 The Contract shall come into force upon the Effective Date.
2.2 The Contract shall continue in force indefinitely, subject to termination in accordance with clause 13 or any other provision of these Terms and Conditions.
2.4 Unless the parties expressly agree otherwise in writing, each accepted Registration Form shall create a distinct contract under these Terms and Conditions.
3. Affiliate Programme
3.1 The Merchant shall make available to the Affiliate during the Term an affiliate control panel on the Merchant Website, although the Merchant does not guarantee uninterrupted availability of the affiliate control panel. Using the affiliate control panel, the Affiliate may:
(a) keep the account details and preferences of the Affiliate up to date;
(b) access analytics information relating to the performance of the Affiliate; and
(c) download software code for the Affiliate Links.
3.2 The Merchant grants to the Affiliate during Term only a worldwide, non-exclusive and royalty-free licence to publish the Affiliate Links on the Affiliate Website.
3.3 The Affiliate must within 5 Business Days following the Effective Date include at least 1 Affiliate Link on the Affiliate Website; and the Affiliate must maintain at least 1 Affiliate Link on the Affiliate Website for the remainder of the Term.
3.4 The Merchant may at any time during the Term request amendments to the Affiliate Links and/or to the positioning and display of the Affiliate Links on the Affiliate Website for the purpose of ensuring consistency and quality in the use of the trade marks and branding of the Merchant; and the Affiliate must make such amendments within 5 Business Days following receipt of the request.
3.5 The Merchant does not warrant or represent that the use of the Affiliate Links by the Affiliate will not infringe any third party Intellectual Property Rights or other legal rights, or give rise to any other liability on the part of the Affiliate.
4. Affiliate obligations
4.1 The Affiliate shall provide to the Merchant:
(a) all such co-operation and assistance as are reasonably requested by the Merchant in connection with the Affiliate Programme; and
(b) all such information and documentation as are reasonably requested by the Merchant in connection with the Affiliate Programme.
4.2 The Affiliate must during the Term:
(a) keep the Affiliate Website up to date and in good working order;
(b) ensure that the quality of design, content and functionality on the Affiliate Website does not materially deteriorate;
(c) ensure all marketing relating to the Affiliate Website (both online and offline) is in accordance with applicable law, any applicable codes of practice, and good industry practice generally; and
(d) ensure that all Affiliate Links are in such form and on such pages of the Affiliate Website as may be specified or agreed by the Merchant from time to time.
4.3 The Affiliate must not:
(a) include any Prohibited Content or any hyperlink to Prohibited Content on the Affiliate Website;
(b) market the Affiliate Website using spam or unsolicited emails or other unsolicited communications, or using any form of spyware, parasiteware, adware or similar software, or using any other antisocial or deceptive methods;
(c) increase or seek to increase the number of Trigger Events or the amount of the Commission using any fraudulent or deceptive method;
(d) advertise, directly or indirectly, any Affiliate Link or the Affiliate Website on any advertising platform that has been notified by the Merchant to the Affiliate as a prohibited advertising platform;
(e) publish any Affiliate Link in any location other than on the Affiliate Website;
(f) make any public disclosure relating to the Contract (including press releases, public announcements and marketing materials) without the prior written consent of the Merchant;
(g) include any hyperlink to the Merchant Website from the Affiliate Website that is not an Affiliate Link without the prior written consent of the Merchant; or
(h) include any reference to the Merchant or the Merchant Website on the Affiliate Website (excluding Affiliate Links) without the prior written consent of the Merchant.
4.4 The Affiliate must not take any action that will or is reasonably likely to have a material negative impact on the reputation and/or goodwill of the Merchant or the Merchant Website.
5.1 In respect of each Trigger Event, the Merchant shall pay the Commission to the Affiliate in accordance with these Terms and Conditions.
5.2 Notwithstanding any other provision of these Terms and Conditions, no Commission shall be due to the Affiliate in respect of:
(a) any action taken by or on behalf of the Affiliate, any parent undertaking or subsidiary of the Affiliate, any employee, agent or officer of the Affiliate or any parent undertaking or subsidiary of the Affiliate, or any natural person related to any of the above;
(b) any amount paid to the Merchant by means of the fraudulent or unlawful use of a credit, debit or other payment card, or by any other fraudulent or unlawful means; or
(c) any purchases that are subsequently cancelled, refunded, reversed or charged back,
and the Merchant will be entitled to require repayment of any Commission paid by the Merchant to the Affiliate in any of these circumstances.
5.3 If the Affiliate is registered for VAT or is otherwise required by applicable law to charge VAT to the Merchant with respect to the Commission then:
(a) all Commission amounts stated in or calculated in accordance with these Terms and Conditions are stated inclusive of VAT payable by the Merchant to the Affiliate;
(b) the Affiliate is solely responsible for accounting for such VAT to the relevant tax authorities; and
(c) the Affiliate must ensure that the invoices it provides to the Merchant in accordance with these Terms and Conditions are valid VAT invoices.
5.4 The Merchant may vary Commission rates from time to time, but this will not affect any liability to pay Commission that accrues before the date of the variation.
5.5 Following the termination of the Contract, the Affiliate shall continue to be entitled to Commission in respect of Trigger Events that occurred before termination, unless the Contract is terminated by the Merchant under clause 13.2 or clause 13.3, in which case the Affiliate shall not be entitled to any Commission following termination.
6. Accounting for Commission
6.1 At any time, the Affiliate may check a) the amount of Commission that is pending which will take into account the Commission Holding Period, and b) the amount of Commission available for payout which may change based on the provisions of Clause 5, specifically Clause 5.2(b) and Clause 5.2(c).
6.2 Unless the amount of available commissions is less than £200, in which case the Commission may be held over until it exceeds this threshold, the Affiliate may click the ‘Request Payment’ button inside the affiliate control panel and the Merchant will process the payout request which will involve receiving from the Affiliate a valid invoice for the payment (or if the parties agree, the Merchant shall send to the Affiliate a self-billing invoice in respect of payout request). The amount of Commission being processed will show in the affiliate control panel as ‘Processed for Payout’.
6.3 The Merchant must pay Commission due to the Affiliate within 30 days from the invoice date in accordance with this clause 6.
7. Payment methods, interest and set off
7.1 The Merchant must pay the Commission due to the Affiliate by bank transfer (using such payment details as are notified by the Affiliate to the Merchant from time to time).
7.2 If the Merchant is required by applicable law to deduct withholding tax or any other taxes or duties from any amounts payable to the Affiliate under the Contract, then the Merchant may deduct such taxes or duties from the amounts payable before paying the residual amounts to the Affiliate.
7.3 If the Merchant does not pay any amount properly due to the Affiliate under these Terms and Conditions, the Affiliate may charge the Merchant interest on the overdue amount at the rate of 2% per annum above the Bank of England base rate from time to time (which interest will accrue daily until the date of actual payment and be compounded at the end of each calendar month). The Affiliate acknowledges and agrees that it shall have no right to claim interest or statutory compensation under the Late Payment of Commercial Debts (Interest) Act 1998, and that its contractual rights under this clause 7.3 constitute a substantial remedy within the meaning of that Act.
7.4 If any amount is paid by the Merchant to the Affiliate in relation to the Contract, and the Affiliate was not entitled to receive or is not entitled to retain that payment under the express provisions of the Contract, then the Affiliate must repay such amount to the Merchant promptly and in any case within 5 Business Days following receipt of a written request from the Merchant for the Affiliate to do so.
7.5 The Merchant may at any time set off any amount that the Affiliate owes to the Merchant against any amount that the Merchant owes to the Affiliate, by sending to the Affiliate a written notice of this.
8.1 Where such a facility is available on the Merchant Website and at the sole discretion of the Merchant which may change from time to time, the Affiliate may by means of an Affiliate Link refer third party sub-affiliates to join the Affiliate Programme.
8.2 The Merchant shall make a supplementary payment to the Affiliate with respect to any event during the Term that is instituted by a sub-affiliate attributed to the Affiliate by the affiliate tracking system of the Merchant, where that event would have been a Trigger Event if instituted by the Affiliate. These supplementary payments will be made at the rate or rates specified on the Merchant Website; and the Merchant will account to the Affiliate for these supplementary payments at the same time and in the same manner as it accounts for the Commission, subject to any limitations with regard to data privacy.
8.3 The Affiliate must not:
(a) itself register as a sub-affiliate;
(b) register any Affiliate Related Person as a sub-affiliate or enable or permit the registration of any Affiliate Related Person as a sub-affiliate; or
(c) offer any financial or equivalent inducement for any person to register as a sub-affiliate.
8.4 The Merchant may vary sub-affiliate supplementary payment rates from time to time, but this will not affect any liability to pay sub-affiliate supplementary payments that accrue before the date of the variation.
9. Affiliate's confidentiality obligations
9.1 The Affiliate must:
(a) keep the Merchant Confidential Information strictly confidential;
(b) not disclose the Merchant Confidential Information to any person without the Merchant's prior written consent, and then only under conditions of confidentiality no less onerous than those contained in these Terms and Conditions;
(c) use the same degree of care to protect the confidentiality of the Merchant Confidential Information as the Affiliate uses to protect the Affiliate's own confidential information of a similar nature, being at least a reasonable degree of care;
(d) act in good faith at all times in relation to the Merchant Confidential Information; and
(e) not use any of the Merchant Confidential Information for any purpose (acting reasonably) other than to further the interests of the Merchant.
9.2 Notwithstanding clause 9.1, the Affiliate may disclose the Merchant Confidential Information to the Affiliate's officers, employees, professional advisers, insurers, agents and subcontractors[who have a need to access the Merchant Confidential Information for the performance of their work with respect to the Contract and who are bound by a written agreement or professional obligation to protect the confidentiality of the Merchant Confidential Information.
9.3 This clause 9 imposes no obligations upon the Affiliate with respect to Merchant Confidential Information that:
(a) is known to the Affiliate before disclosure under these Terms and Conditions and is not subject to any other obligation of confidentiality;
(b) is or becomes publicly known through no act or default of the Affiliate; or
(c) is obtained by the Affiliate from a third party in circumstances where the Affiliate has no reason to believe that there has been a breach of an obligation of confidentiality.
9.4 The restrictions in this clause 9 do not apply to the extent that any Merchant Confidential Information is required to be disclosed by any law or regulation, by any judicial or governmental order or request, or pursuant to disclosure requirements relating to the listing of the stock of the Affiliate on any recognised stock exchange.
9.5 Upon the termination of the Contract, the Affiliate must immediately cease to use the Merchant Confidential Information.
9.6 Within 5 Business Days following the date of termination of the Contract, the Affiliate must destroy or return to the Merchant (at the Merchant's option) all media containing Merchant Confidential Information, and must irrevocably delete the Merchant Confidential Information from its computer systems.
9.7 The provisions of this clause 9 shall continue in force indefinitely following the termination of the Contract or where this duration is deemed unlawful for a period of 5 years following the termination of the Contract, at the end of which period they will cease to have effect.
10.1 The Merchant warrants to the Affiliate that it has the legal right and authority to enter into the Contract and to perform its obligations under these Terms and Conditions.
10.2 The Affiliate warrants to the Merchant that it has the legal right and authority to enter into the Contract and to perform its obligations under these Terms and Conditions.
10.3 All of the parties' warranties and representations in respect of the subject matter of the Contract are expressly set out in these Terms and Conditions. To the maximum extent permitted by applicable law, no other warranties or representations concerning the subject matter of the Contract will be implied into the Contract or any related contract.
11. Affiliate indemnity
11.1 The Affiliate shall indemnify and shall keep indemnified the Merchant against any and all liabilities, damages, losses, costs and expenses (including legal expenses and amounts reasonably paid in settlement of legal claims) suffered or incurred by the Merchant and arising directly or indirectly as a result of any breach by the Affiliate of these Terms and Conditions.
12. Limitations and exclusions of liability
12.1 Nothing in these Terms and Conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
12.2 The limitations and exclusions of liability set out in this clause 12 and elsewhere in these Terms and Conditions:
(a) are subject to clause 12.1; and
(b) govern all liabilities arising under these Terms and Conditions or relating to the subject matter of these Terms and Conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these Terms and Conditions.
12.3 The Merchant will not be liable to the Affiliate in respect of any losses arising out of a Force Majeure Event.
12.4 The Merchant will not be liable to the Affiliate in respect of any loss of profits or anticipated savings.
12.5 The Merchant will not be liable to the Affiliate in respect of any loss of revenue or income.
12.6 The Merchant will not be liable to the Affiliate in respect of any loss of use or production.
12.7 The Merchant will not be liable to the Affiliate in respect of any loss of business, contracts or opportunities.
12.8 The Merchant will not be liable to the Affiliate in respect of any loss or corruption of any data, database or software.
12.9 The Merchant will not be liable to the Affiliate in respect of any special, indirect or consequential loss or damage.
12.10 The aggregate liability of the Merchant to the Affiliate under the Contract shall not exceed the greater of:
(a) £250; and
(b) the total amount paid and payable by the Merchant to the Affiliate under the Contract.
13.1 The Merchant may terminate the Contract (including with immediate effect) by giving to the Affiliate written notice of termination after the end of any Minimum Term. The Affiliate may terminate the Contract by giving to the Merchant not less than 30 days' written notice of termination, expiring after the end of the Minimum Term.
13.2 Either party may terminate the Contract immediately by giving written notice of termination to the other party if:
(a) the other party commits any material breach of the Contract[, and the breach is not remediable;
(b) the other party commits a material breach of the Contract, and the breach is remediable but the other party fails to remedy the breach within the period of 5 Business Days following the giving of a written notice to the other party requiring the breach to be remedied; or
(c) the other party persistently breaches the Contract (irrespective of whether such breaches collectively constitute a material breach).
13.3 Either party may terminate the Contract immediately by giving written notice of termination to the other party if:
(a) the other party:
(i) is dissolved;
(ii) ceases to conduct all (or substantially all) of its business;
(iii) is or becomes unable to pay its debts as they fall due;
(iv) is or becomes insolvent or is declared insolvent; or
(v) convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;
(b) an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;
(c) an order is made for the winding up of the other party, or the other party passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the other party under the Contract); or
(d) if that other party is an individual:
(i) that other party dies;
(ii) as a result of illness or incapacity, that other party becomes incapable of managing his or her own affairs; or
(iii) that other party is the subject of a bankruptcy petition or order.
14. Effects of termination
14.1 Upon the termination of the Contract, all of the provisions of these Terms and Conditions shall cease to have effect, save that the following provisions of these Terms and Conditions shall survive and continue to have effect (in accordance with their express terms or otherwise indefinitely): clauses 1, 5.2, 5.3, 5.5, 6, 7, 9, 11, 12, 14, 16 and 17.
14.2 Except to the extent that these Terms and Conditions expressly provides otherwise, the termination of the Contract shall not affect the accrued rights of either party.
15.1 Any notice from one party to the other party under these Terms and Conditions must be given by one of the following methods:
(a) sent by email to the relevant email address specified on the Registration Form (in the case of the Affiliate) or on the Merchant Website (in the case of the Merchant), in which case the notice shall be deemed to be received upon receipt of the email by the recipient's email server; or
(b) sent using the contractual notice mechanism incorporated into the Merchant Website, in which case the notice shall be deemed to be received upon dispatch,
providing that, if the stated time of deemed receipt is not within Business Hours, then the time of deemed receipt shall be when Business Hours next begin after the stated time.
16.1 No breach of any provision of the Contract shall be waived except with the express written consent of the party not in breach. A failure or delay in enforcing an obligation, or exercising a right or remedy, does not amount to a waiver of that obligation, right or remedy. A waiver of a breach of a term does not amount to a waiver of a breach of any other term in the agreement. A waiver of a particular obligation in one circumstance will not prevent a party from subsequently requiring compliance with the obligation on other occasions.
16.2 If any provision of the Contract is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions of the Contract will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect to the fullest extent possible (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).
16.3 The Merchant may vary the Contract by giving to the Affiliate written notice of the variation. Subject to this, the Contract may only be varied by a written document signed by or on behalf of each of the parties.
16.4 The Affiliate hereby agrees that the Merchant may assign the Merchant's contractual rights and obligations under the Contract to any successor to all or a substantial part of the business of the Merchant from time to time. Save to the extent expressly permitted by applicable law, the Affiliate must not without the prior written consent of the Merchant assign, transfer or otherwise deal with any of the Affiliate's contractual rights or obligations under the Contract.
16.5 The Contract is made for the benefit of the parties, and is not intended to benefit any third party or be enforceable by any third party. The rights of the parties to terminate, rescind, or agree any amendment, waiver, variation or settlement under or relating to the Contract are not subject to the consent of any third party.
16.6 Where the Affiliate is a Clinic, additional written terms and conditions (“Clinic Affiliate Side Letter”) may be specified by the Merchant with reference to these Terms and Conditions, acceptance of which is deemed to have occurred when the Affiliate agrees to these Terms and Conditions (provided the Clinic was notified of the Clinic Affiliate Side Letter prior to the Effective Date, failing which the parties may elect to agree to the provisions of the Affiliate Side Letter at any time during the Term though mutual written agreement).
16.7 Subject to clauses 12.1 and 16.6, these Terms and Conditions shall constitute the entire agreement between the parties in relation to the subject matter of these Terms and Conditions, and shall supersede all previous agreements, arrangements and understandings between the parties in respect of that subject matter.
16.8 The Contract shall be governed by and construed in accordance with English law.
16.9 The courts of England shall have exclusive jurisdiction to adjudicate any dispute arising under or in connection with the Contract.
17.1 In these Terms and Conditions, a reference to a statute or statutory provision includes a reference to:
(a) that statute or statutory provision as modified, consolidated and/or re-enacted from time to time; and
(b) any subordinate legislation made under that statute or statutory provision.
17.2 The clause headings do not affect the interpretation of these Terms and Conditions.
17.3 References in these Terms and Conditions to "calendar months" are to the 12 named periods (January, February and so on) into which a year is divided.
17.4 In these Terms and Conditions, general words shall not be given a restrictive interpretation by reason of being preceded or followed by words indicating a particular class of acts, matters or things.
18. Statutory and regulatory disclosures
18.1 The Merchant will not file a copy of these Terms and Conditions specifically in relation to each person with whom the Merchant contracts and, if the Merchant updates these Terms and Conditions, the version to which the Affiliate originally agreed may no longer be available to the Affiliate. The Merchant recommends that the Affiliate saves a copy of these Terms and Conditions for future reference.
18.2 These Terms and Conditions are available in the English language only.
18.3 The VAT number of the Merchant is GB 736261044.
This schedule 1 sets out details of the Trigger Events which may give rise to an obligation to pay Commission under the Contract, along with details of the Commission which may be payable with respect to each Trigger Event.
The Affiliate acknowledges that the specifications of Trigger Events and Commission that are set out in this schedule 1 are subject to the exceptions, qualifications and conditions set out in the main body of these Terms and Conditions.
Trigger Event: a purchase of the goods or services of the Merchant on the Merchant Website made by a user who first visited the Merchant Website by means of an Affiliate Link and who either a) made such purchase(s) within the Tracking Gap period and/or b) made such purchase(s) using an Eligible Affiliate Coupon
Commission: The percentage (as stipulated on the affiliate control panel for a relevant campaign) of the amount paid by the user to the Merchant in the course of the purchase (where that amount includes VAT paid by the user to the Merchant).