Lab Notes

Medik8 Sunscreen and USA

As sunscreen specialists, here at Medik8, we are passionate about providing our customers all around the world with the best of the best in suncare. Each country is governed by different regulations which determine the rules regarding what can (and...

The Impact Of Sunscreen On The Coral Reefs

One of the hottest topics in the sunscreen industry, skincare users are becoming increasingly concerned about their choice in sunscreen and the impact that they can have on coral reefs. You can rest assured that all Medik8 sunscreens are ‘coral...

What is a PHA (poly hydroxy acid)?

There is a new kind of exfoliating acid that is ready and waiting to steal the skincare spotlight: polyhydroxy acids (PHAs). The ultra-effective power of alpha hydroxy acids (AHAs) and beta hydroxy acids (BHAs) can sometimes leave our skin sensitised when...

The Legend Continues: r-Retinoate Day & Night Upgraded

Have you heard the news? r-Retinoate Day & Night, the long-standing founder of the r-Retinoate range, the ultimate in vitamin A technology, has had an upgrade. But how could our very best be improved? Representing luxe simplicity at its finest, r-Retinoate Day & Night has now been further optimised for morning use

Peptides for skin: Which will you choose?

At Medik8, we believe that peptides have far more qualities than only tackling skin aging, therefore, we have created a broad range of different peptides in our range. Discover more on peptides below, and choose your perfect peptide based on...

New Year Skincare Hacks

With the fresh start of the new year, it’s the perfect time to start exploring different ways to use our cult-favorite products. Our top 3 skincare hacks for the year will help you achieve glowing radiant skin and will potentially...

Retinal vs Retinol

When it comes to anti-aging skincare, vitamin A is the absolute gold standard in keeping your skin looking younger for longer. Nothing even comes close to vitamin A in terms of the clinical evidence for its results and the amount...

Help activating your account

How to activate your account (1 minute read) Great news, we have updated our website and we are now on a new platform. Faster and much easier to use. We have automatically migrated your account across, but for security reasons...

MEDIK8 X USA

OUR STORY Medik8 was born out of a passion to strive for better skin health and results. For the last decade, we have been transforming expectations with cutting-edge science and technology, creating sustainable products that have since become cult-favorites within...

Why are some alcohols good in skincare?

Alcohol in skincare, explained Alcohol in skincare is more complex than you may have first thought. Much like Jekyll & Hyde, it has both a good and bad side. There are actually two different types of alcohol. Alcohol denat (short...

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Lab Notes

Medik8 Sunscreen and USA

The Impact Of Sunscreen On The Coral Reefs

What is a PHA (poly hydroxy acid)?

The Legend Continues: r-Retinoate Day & Night Upgraded

Peptides for skin: Which will you choose?

New Year Skincare Hacks

Retinal vs Retinol

Help activating your account

MEDIK8 X USA

Why are some alcohols good in skincare?

Category of Personal Information Collected	Source of Information	Purpose for Our Collection	Categories of Third-Party Recipients (other than Medik8)
Contact information: Such as your first name, maiden name, last name, billing address, delivery address, email address, telephone numbers, or other contact information	From you	To fulfill your requests for products and services, respond to your inquiries, send you a confirmation email when you make a purchase, send you catalogs, information, promotional materials and other offerings, when you contact us or request customer service or support	Our service providers
Other identifiers: Such as your username, date of birth, gender, and age	From you	To fulfill your requests for products and services and provide you with product information and offers that may be of interest to you	Our service providers
Purchase and order information: Contact information, together with purchase details online and in store through e-receipts, delivery details, payment details, and any communications we have received about your order or purchase	From you	To validate, confirm, verify, deliver, install, and track your order, including to arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, to service products you purchased from us, and to provide you offers that may be of interest to you	Our service providers who process, fulfill, and ship orders
Other delivery information: Name and address of recipient for delivery, if different from customer’s	From you	To deliver to the person at the address which you have requested	Our service providers who process, fulfill, and ship orders
Payment information: Name, card issuer and card type, credit or debit card number, expiration date, CVV code and billing address	From you and your payment card issuer	To check that the right person is using the right card or account, meet the requirements of the card brands or account issuers, and make sure we are paid for what you buy	Our service providers who process payments for us and who are contractually required to comply with laws and requirements applicable to payment processing, which may include the Payment Card Industry Data Security Standard (PCI-DSS), a security standard developed and maintained by the Payment Card Industry Security Standards Council
Legal information: Fraud checks or flags raised about your transactions, the payment card you want to use, payment card refusals, suspected crimes, complaints, claims and accidents	From you, the police, crime and fraud prevention agencies, payment card providers, the public, regulators, your and our professional advisors and representatives	To protect you, other customers and our business against criminal activities and risks, make sure we understand and can meet our legal obligations to you and others and can defend ourselves	Our service providers who help us with fraud protection and credit risk reduction, and law enforcement and other governmental authorities in accordance with applicable law
Preference information: Your marketing preferences, your account settings (including any default preferences), any preferences you have indicated, the types of services/offers that interest you, the areas of our Sites that you have visited or ways that you interact with our Sites	From you, and from our Site technology’s interaction with your browser/Device and cookies and other similar technologies tracking the pages you visit, the marketing messages you open and the links you follow	To enhance your online shopping experience, including as a way to recognize you and welcome you to the Sites, to provide you with customized Site content, targeted offers, promotions and advertising on the Sites that might be of interest to you	Our third-party vendors and service providers that perform website analytic services for us such as Google Ads or enable the customization of offers to you to improve your shopping experiences through our Sites
Communications: Communications we have with you through the Sites, by email, or otherwise. Please note that we record calls to our customer service team	From you	To handle your requests, to contact you when necessary or requested, including responding to your questions and comments and providing customer support, and to obtain customer feedback and improve our customer service and customer shopping experience	Our service providers who assist us with customer service
Voluntary information: Any voluntary information you provide us with, by any means including by email, such as responses to surveys or competitions, your health details or philosophical beliefs, information related to a complaint of an adverse reaction to any of our products, or when you post a product review, question, answer, or other information on the Sites	From you and your social media account provider	To know you better, make our communications with you more personal, learn and improve from your survey feedback, organize events and pick competition winners	Our service providers who administer surveys and promotions
Photographs and Biometric information: Such as your photos and pictures, including your profile picture and before and after pictures related to your use of our products	From you when you upload them to the Sites or otherwise share with us, including through email or social media	To better understand your needs for our products and services and evaluate any adverse reaction to any of our products	Our service providers; to other current and potential customers when we repost photographs in social media posts or use in marketing
Personalization: Your journey online and how you use our Sites, whether and when you open our marketing emails and respond to our advertisements	From you, and from our Site technology’s interaction with your browser or Device and cookies tracking the pages you visit	To improve our Sites, products and services, customer service, and customer shopping experience	Our third-party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience for our Sites
Device information: IP address, internet provider, operating system and browser used, type of device (such as laptop or smart phone), Device cookie settings and other Device details (such as MAC address and geolocation)	From you and from the Website technology’s interaction with your browser or Device	To make sure the Websites’ technology works properly with your Device and make sure you can see and use the Websites on the Device you are using, for analytical and demographic purposes, and to provide offers that may be of interest to you We will also use this information to protect the security and integrity of the Websites and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users	Our service providers who help us with fraud protection, and third-party vendors and service providers that perform website analytic services for us or enable more relevant offers to you on the Websites
Information automatically collected from your browser: When you use the Websites, some data is automatically transferred from your browser to our server, including your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to the Websites, the amount of time you spend viewing or using the Websites, the number of times you return, or other clickstream or Website usage data, emails we send that you open, forward, or click through to the Websites	From you and from the Website technology’s interaction with your browser or Device	We will use this information in an aggregated non-specific format for analytical and demographic purposes We also will use this information to protect the security or integrity of the Sites and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users	Our third-party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience and the relevance of offers to you on the Websites
Suspected crime information: Details of your identity, image, name and address, suspected or alleged thefts, fraud, assault or other criminal behavior	From crime and fraud prevention agencies, from you, witnesses, and from the police	To protect customers, the public and our business against risks and crime, to prevent loss, to prosecute crime, and to defend ourselves	Law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors

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Lab Notes

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