Medik8 Customer Care
Our dedicated team is available to assist with any questions you may have.
We recommend first taking a look at our FAQ pages for answers to frequently asked questions and our resource pages for skincare and regime advice.
Please note we have a very small window to cancel or amend orders so we apologise in advance that this service is not guaranteed.
Reach our team
Chat with us by using the chat icon located on the bottom left of our page. Here you will also find ways to manage your order or leave the team a message.
Email us at customercare@medik8.us
Our UK-based in-house Customer Care team is available:
Monday to Friday: 3am - 3pm EST
Saturday & Sunday: 4am - 12.30pm EST
We strive to respond to our customers within 24 hours but may vary during busier periods.