USA Delivery Information

United States of America

Delivery & Costs

$10 or FREE on orders over $50.

Approximate* delivery times are 5-6 working days.

Orders $200+ USD will require signature upon delivery.

*May differ depending on carrier

Refunds & Returns

Purchase direct from Medik8 with confidence, and definitely no hassle.

If you are unhappy with your purchase for any reason, simply return any product at least half-full within 30 days after purchase. 

For returns, contact us for a pre-paid shipping label and send your item(s) back to us cost-free. After we receive your return, we will promptly issue you with a full product refund (to the same payment method used for purchase) or product exchange depending on your preference.

Please remember, when returning any kits, you must return the entire set. 

Please note that if you have purchased your Medik8 products through another e-tailer, you will need to arrange your return with them directly in accordance with their own returns policy.

We reserve the right to amend or cancel this returns policy at any time at our sole discretion. For the full Terms of Service and more information about our Promotional Return Policy and Standard Returns Policy, please see the Terms of Service page.

Military & Diplomatic Mail

Please note that if you are shipping an order to an APO/FPO/DPO address that you need to include the recipient's name, rank, and unit, and the APO/FPO/DPO address with the 9-digit ZIP Code™.

Always include a return address. Here are properly addressed shipment examples:

Army/Air Post Office (APO)

PFC JOHN DOE
PSC 3 BOX 4120
APO AE 09021

Fleet Post Office (FPO)

SEAMAN JOSEPH SMITH
UNIT 100100 BOX 4120
FPO AP 96691

Diplomatic Post Office (DPO)

JOHN ADAMS
UNIT 8400 BOX 0000
DPO AE 09498-0048